FAQ

  1. Rating: +3

    Positive Negative

    I don't like to use my credit card online. Is your site safe?

    Your information is safe because we use PayPal for all of our transactions. Upon checkout you will be directed to PayPal's secure website to complete your transaction.

  2. Rating: +2

    Positive Negative

    How do I know your lures will catch fish?

    Not only do we make our lures, we fish only our lures. We have had such success with our hand pours that we now fish them exclusively and do not even bother with store bought lures. Feel free to check out our picture gallery for the results!

  3. Rating: +1

    Positive Negative

    What is your return policy?

    If you are unsatisfied with your item(s), simply return the item(s) within 2 weeks of purchase and we will refund the purchase price less shipping cost. Please contact us via our "Service" link to let us know that you will be returning your item(s) and the reason.

    If you need to return or exchange an item(s) due to a defect or error on our part, please contact us thru our "Service" link and will respond promptly.

  4. Rating: +1

    Positive Negative

    How long will it take to get my custom ordered lures?

    We can accommodate most custom orders in 1 to 2 days not including shipping time. Time may vary if your order includes large quantities or special requested colors. We are more than happy to keep you fully updated on orders via e-mail or if you prefer, phone.

  5. Rating: +1

    Positive Negative

    What if I have a problem with my order?

    Outdoor Advantage is committed to excellent customer service.

    If you are having a problem with your order, please click on the "Service" link and fill out the form and explain the problem you are having. We will be happy to resolve your issue in a timely, friendly manner.

  6. Rating: +1

    Positive Negative

    What if I have a special request color?

    Outdoor Advantage is up for the challange! Feel free to contact us through our "Special Order" link and let us know what you are looking for. Or if you have a sample bait you would like to send to us, we can color match it. Please allow additional time for color matching and mailing time.


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